Retail Sales Representative

2 months ago

Colchester, Essex, United Kingdom Lids Full time
About Our Company

Lids is a leading retailer of headwear and sportswear in North America, with a strong presence in the market for nearly 25 years. Our company is committed to providing high-quality products and exceptional customer service.

We are a dynamic and fast-paced organization that values innovation and customer satisfaction. Our team is passionate about delivering an exceptional shopping experience to our customers.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining a high level of product knowledge, and achieving sales goals.

Key Responsibilities
  • Customer Service
    • Provide exceptional customer service to ensure customer satisfaction and loyalty.
    • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Product Knowledge
    • Develop and maintain a high level of product knowledge to effectively communicate with customers.
    • Stay up-to-date on new products, promotions, and sales.
  • Sales and Merchandising
    • Meet or exceed sales goals and targets.
    • Maintain a visually appealing store environment, including merchandise displays and signage.
  • Inventory Management
    • Assist with inventory management, including processing shipments and returns.
    • Count and reconcile inventory on a regular basis.
Requirements
  • Education and Experience
    • High school diploma or equivalent required.
    • Previous retail sales experience preferred.
  • Skills and Abilities
    • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced environment.
    • Ability to lift up to 50 pounds.
    • Ability to stand for long periods of time.
Compensation and Benefits

Associates start at local minimum wage with up to 10% more based on experience. Exact compensation may vary based on skills, experience, and location.

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