IT Systems Support Specialist

1 week ago


Fareham, Hampshire, United Kingdom Mexa Solutions LTD Full time

About Mexa Solutions

Mexa Solutions is a well-established, growing organisation in Fareham. Our team values innovation, collaboration, and employee growth.

Job Overview

We're seeking an IT Support Analyst to join our dynamic team. This role offers the opportunity to play a key part in maintaining and improving our IT systems while providing hands-on technical support.

Key Responsibilities

  • Provide technical assistance to employees, resolving hardware and software issues.
  • Offer IT support on desktop and laptop issues, including printer troubleshooting.
  • Maintain accurate documentation of IT systems and configurations.
  • Collaborate with external vendors to ensure IT services meet business needs.
  • Train end-users on IT tools and resources, ensuring best practices are followed.

Requirements

  • Tech expertise: solid understanding of IT systems, networks, and software applications.
  • Problem-solving skills: ability to diagnose and resolve technical issues efficiently.
  • Communication skills: excellent verbal and written skills to explain technical concepts clearly.
  • Team player: enjoy working collaboratively and supporting colleagues.
  • Experience: prior experience in IT support or a similar role is essential.

Benefits

  • Salary: £26,000 - £33,000 per annum
  • Location: Fareham (office-based, 5 days a week)
  • Engaging Role: Play a key role in maintaining and improving IT systems.
  • Growth Opportunity: Be part of a business that invests in its people, offering career progression and professional development.


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