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Luxury Spa Director

1 month ago

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Lead a World-Class Luxury Spa as Spa Director

As the Spa Director of our luxury wellness sanctuary, you will oversee the daily operations of our world-class spa, ensuring exceptional guest experiences and delivering outstanding results.

About the Role:

  • Oversight of daily spa operations, including treatment delivery, staff management, and customer service.
  • Collaboration with our talented team to develop and implement spa programs and services that exceed guest expectations.
  • Management of spa budgets and resources to ensure efficient use of assets.
  • Leadership and guidance of a team of therapists and support staff to achieve high levels of performance and satisfaction.

Requirements and Qualifications:

  • Proven experience in spa management, preferably in a luxury setting.
  • Excellent leadership and team management skills, with a proven track record of success.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with guests and staff alike.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

Key Performance Indicators (KPIs):

  • Guest satisfaction ratings exceeding 95%.
  • Staff retention rates above 85%.
  • Revenue growth of at least 10% YoY.

Salary and Benefits:

The estimated salary for this role is $120,000 - $180,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement planning, and generous paid time off.