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Mobile Operations Director

2 months ago


Peterborough, Peterborough, United Kingdom City Group Recruitment Limited Full time

Job Title: Mobile Operations Director

Job Summary:

We are seeking a highly skilled and experienced Mobile Operations Director to lead our Mobile Patrol business unit. As a key member of our Executive team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer service delivery.

Key Responsibilities:

  • Business Growth: Develop and implement strategies to grow the Mobile Patrol business unit, identifying new opportunities and improving existing processes to increase revenue and profitability.
  • Operational Excellence: Lead the Mobile Team to deliver high-quality services, ensuring that all processes are followed, and performance levels are monitored and managed.
  • Customer Service: Ensure that all clients receive exceptional service delivery, responding promptly to their needs and resolving any issues efficiently.
  • Team Management: Manage and develop the Mobile Team, providing coaching, training, and support to ensure they have the skills and knowledge required to excel in their roles.
  • Process Improvement: Identify opportunities to improve business processes and implement changes to increase efficiency and reduce costs.
  • Relationship Building: Build and maintain strong relationships with sub-contractors, ensuring that they are aligned with our business objectives and delivering high-quality services.
  • Reporting and Communication: Provide regular reports to the Chief Operating Officer and other stakeholders, ensuring that they are informed of business performance and any issues that require attention.

Requirements:

  • Experience: Proven experience in a similar role, with a strong track record of business growth and operational excellence.
  • Skills: Excellent leadership and management skills, with the ability to motivate and develop a team.
  • Knowledge: Strong knowledge of business operations, customer service, and process improvement.
  • Qualifications: SIA License and DBS check, with a UK driving license and less than six current points.

What We Offer:

As a Mobile Operations Director at City Group Recruitment Limited, you will have the opportunity to work with a dynamic and forward-thinking company, driving business growth and improving operational efficiency. You will be part of a talented team, working together to deliver exceptional customer service and achieve business objectives.