Risk Resolution Expert

1 week ago

City of London, United Kingdom Nashrock Insurance Recruitment Full time
Insurance Claims Manager

Nashrock Insurance Recruitment is seeking an experienced Insurance Claims Manager to lead our team and drive the delivery of exceptional service in a fast-paced insurance environment.

This role offers the chance to work across a diverse portfolio of claims, managing complex risks and analyzing policy wordings to assess coverage and liability.

Key Responsibilities:
  • Manage a diverse portfolio of claims across various lines of business, ensuring timely and efficient resolution.
  • Liaise with brokers, clients, and third parties to gather required documentation and provide regular updates on claim progress.
  • Review and analyze policy wordings to assess coverage and liability.
  • Coordinate with underwriters and other internal stakeholders to ensure claims are handled within agreed service levels.
  • Prepare detailed claims reports and maintain accurate records in claims management systems.
  • Identify trends or issues in claims data and contribute to process improvements.
  • Stay informed of market trends, regulatory changes, and industry best practices.
Requirements:
  • Proven experience in insurance claims management within the London Market.
  • Strong knowledge of insurance principles and claims processes.
  • Familiarity with ECF and CLASS systems.
  • LATAM exposure is advantageous.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
  • A high level of attention to detail and analytical skills.
  • Proficiency in Microsoft Office Suite.
  • The ability to work independently and prioritize tasks effectively in a hybrid work environment.
What We Offer:
  • A competitive salary based on experience (£55,000 - £65,000 per annum), reflecting the company's commitment to rewarding talent.
  • A hybrid working arrangement with a modern office in the City of London, offering flexibility and work-life balance.
  • An opportunity for professional development and career progression within a dynamic and supportive team.
  • An inclusive and collaborative company culture that values diversity and innovation.

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