Shop Assistant
4 weeks ago
About the Role:
As a Standby Shop Assistant at Blue Cross, you will provide essential support to our in-store teams, ensuring we have enough cover to keep our shop running smoothly. You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00, you will help us maintain high standards of service and presentation.
Key Responsibilities:
• Assist with customer service, responding to queries and resolving issues in a professional and courteous manner.
• Manage stock levels, receiving and processing deliveries, and maintaining a clean and organized store environment.
• Provide support to the in-store team, covering absences and ensuring the shop runs smoothly.
Requirements:
• Previous experience working in a retail environment.
• Proficiency in cash handling and reconciliation.
• Supervisory experience, with the ability to lead and motivate a team.
• Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
• Computer literacy and strong administration skills, with the ability to use our systems and software.
What We Offer:
We are committed to paying the Real Living Wage, which is currently £12 per hour. For this role, the total hourly rate is £13.45, including additional elements like holiday pay. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful. If you are excited about making a difference in a busy, supportive environment, we would love to hear from you.
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