Operations Support Specialist

13 hours ago


Basingstoke, United Kingdom Tulip Recruitment Full time
Job Details:

We are looking for an Operations Support Specialist to join our team at Tulip Recruitment.

The successful candidate will be responsible for supporting the operations team, ensuring that orders are dispatched and delivered within allocated time frames.

Salary: £26,000 - £31,000 per annum

About the Role:

  • Support the operations team in processing orders for all brands using a new WMS system for daily dispatches.
  • Update order statuses and provide automatic feedback to brands via the WMS system.
  • Liaise with warehouse on day-to-day activities and provide warehouse with dispatch-ready details of all orders.
  • Make a record of all daily dispatches and interact with all brands through email, phone, live chat, or social media.
  • Handle stock and order queries, process billing information for weekly dispatches on all food brands.

About You:

  • You should have excellent communication skills, from talking on the phone to typing emails.
  • You should demonstrate clear, direct, and cordial messages to maintain strong relationships with co-workers and customers.
  • You must be able to listen to customers and fellow team members, with complex problems, share detailed time-lines, and communicate information carefully.


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