Desktop System Engineer

1 week ago


Redditch, Worcestershire, United Kingdom TelXL Limited Full time

TelXL Limited is seeking an experienced Desktop System Engineer to join our Tech Ops team. In this role, you will provide comprehensive technical assistance to internal teams, ensuring a productive and seamless working environment.

The ideal candidate will have strong troubleshooting skills and a proactive approach to problem solving, with experience working in a Windows environment. You will also be responsible for procuring, building, and maintaining PCs, laptops, and other hardware, as well as supporting and enhancing TelXL's information and cybersecurity practices.

Key Responsibilities:

  1. Deliver high-quality technical assistance to internal teams, including 1st and 2nd line IT support
  2. Identify and implement innovative solutions to improve user experience and streamline processes
  3. Contribute to continuous improvement of IT support processes through knowledge articles, user inductions, and training

What We Offer:

  • A competitive salary range of £40,000 - £55,000 per annum, depending on experience
  • A chance to work with a dynamic team in a fast-paced industry
  • Opportunities for professional growth and development within the company


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