Customer Service Technical Specialist

3 weeks ago


Guildford, Surrey, United Kingdom BT Security Full time

Make a difference in the lives of millions by working as a Field Support Technician with BT Security. As a member of our team, you will be responsible for providing technical support to our customers in the field, ensuring their networks and systems are running smoothly.

We're looking for someone who is passionate about technology and has excellent communication skills. You'll need to be comfortable traveling around and working on-site with our diverse range of customers. In return, we offer a competitive salary of £21,840 per annum and the opportunity to gain a level 3 qualification in Information Communication.

The apprenticeship will last 18 months, during which time you'll spend at least 20% of your working hours dedicated to learning and studying. You'll also complete one study day a week. To be eligible for this role, you'll need to have achieved five GCSE's at grades 4-9 (a C or above), including English and Maths. Additionally, you'll need to hold a full manual driving licence with no more than six points.



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