Customer Service Representative

2 days ago


Fylde, Lancashire, United Kingdom beBee Professionals Full time £22,000 - £28,000

In a fast-paced and dynamic environment, beBee Professionals seeks an experienced Customer Service Representative to provide exceptional support to clients in the United Kingdom. The ideal candidate will have a proven track record of delivering outstanding customer experiences through timely issue resolution, effective communication, and a passion for helping others.

Key Responsibilities:

  • Respond promptly to incoming queries via various channels, ensuring seamless customer service delivery.
  • Provide accurate product information, resolving queries efficiently while escalating when necessary.
  • Maintain accurate records of customer interactions, follow-up tasks, and process customer orders with attention to detail.

Requirements:

  • Prior experience in a customer-facing role is preferred, demonstrating excellent communication and problem-solving skills.
  • Ability to multitask, handle high-volume queries, and maintain a positive attitude under pressure.
  • Proficiency in Microsoft Office and CRM systems, with a willingness to learn and adapt.
  • Flexibility to work varying shifts, including weekends, to meet business demands.

What We Offer:

  • A competitive salary of £25,000 - £35,000 per annum, commensurate with experience.
  • A comprehensive pension scheme and healthcare benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive work environment that values clear communication, teamwork, and career progression.

We are seeking a dedicated professional who shares our commitment to delivering exceptional customer service and contributing to a collaborative team environment.



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