Customer Service Representative
2 days ago
In a fast-paced and dynamic environment, beBee Professionals seeks an experienced Customer Service Representative to provide exceptional support to clients in the United Kingdom. The ideal candidate will have a proven track record of delivering outstanding customer experiences through timely issue resolution, effective communication, and a passion for helping others.
Key Responsibilities:
- Respond promptly to incoming queries via various channels, ensuring seamless customer service delivery.
- Provide accurate product information, resolving queries efficiently while escalating when necessary.
- Maintain accurate records of customer interactions, follow-up tasks, and process customer orders with attention to detail.
Requirements:
- Prior experience in a customer-facing role is preferred, demonstrating excellent communication and problem-solving skills.
- Ability to multitask, handle high-volume queries, and maintain a positive attitude under pressure.
- Proficiency in Microsoft Office and CRM systems, with a willingness to learn and adapt.
- Flexibility to work varying shifts, including weekends, to meet business demands.
What We Offer:
- A competitive salary of £25,000 - £35,000 per annum, commensurate with experience.
- A comprehensive pension scheme and healthcare benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive work environment that values clear communication, teamwork, and career progression.
We are seeking a dedicated professional who shares our commitment to delivering exceptional customer service and contributing to a collaborative team environment.
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