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Optical Assistant

2 months ago


Beccles, United Kingdom Zest Business Group Full time
Optical Assistant Role

We are seeking a highly skilled Optical Assistant to join our team at Zest Business Group. As an Optical Assistant, you will play a vital role in providing exceptional patient care and ensuring a smooth customer journey.

Key Responsibilities:
  • Dispensing lenses to all levels, including occupational and varifocal lenses
  • Assisting patients in selecting frames that meet their needs and preferences
  • Meeting and greeting patients, providing a warm and welcoming experience
  • Booking appointments and managing patient schedules
  • Dealing with collections, measurements, and adjustments, ensuring accuracy and attention to detail
  • Collaborating with the Optometrist and Dispensing Opticians to deliver a seamless patient experience
Requirements:
  • Previous Optical experience is essential, with a strong understanding of dispensing capabilities
  • Full dispensing capabilities, including occupational and varifocal lenses
  • Ideal candidate will have around two years' + experience in the Optical industry
  • Customer-focused, courteous, and professional in all interactions
  • Proactive and motivated to learn, with a passion for delivering exceptional patient care
  • Interest in fashion and branding, with a keen eye for detail
Benefits:
  • Basic salary between £22,000 to £25,000
  • Bonus scheme, recognizing outstanding performance
  • 35 hours per week, including Saturdays, with no Sunday opening
  • 28 days holiday, providing ample time for relaxation and rejuvenation
  • Pension scheme, ensuring a secure financial future