Complaints and Risk Manager
8 hours ago
As a Complaints and Risk Manager, you will play a crucial role in ensuring incident reporting and learning response processes are embedded within the organisation. You will provide and evidence analysis, trends, and learning from incidents experienced within the organisation, and raise the profile of incident reporting and implementation of improvement actions.
The estimated salary for this position is £65,000 - £80,000 per annum. You will oversee the development of the consistent and clear use of data to provide assurance and facilitate clinical governance arrangements across the trust. This includes designing, implementing, and maintaining quality governance dashboards and reports.
The ideal candidate must have a Master's degree level qualification or equivalent training and experience, as well as quality governance/risk management or related training. They should also have extensive experience in risk management systems, monitoring, and measuring quality and safety.
- Project and change management skills.
- Analytical skills.
-
Senior Complaints Resolution Specialist
4 weeks ago
Swindon, Swindon, United Kingdom Arval BNP Paribas Group Full timeAbout the RoleThis is a new and exciting position within our Complaints Team at Arval BNP Paribas Group. As a Senior Complaints Resolution Specialist, you will play a key role in supporting the FCA definition of a regulated and reportable complaint. Your primary responsibility will be to perform the initial triage of regulated complaints, ensuring they are...
-
Senior Complaints Resolution Specialist
3 weeks ago
Swindon, Swindon, United Kingdom Arval BNP Paribas Group Full timeAbout this roleWe are seeking a skilled Complaints Resolution Specialist to join our team at Arval BNP Paribas Group. As a member of our Complaints Team, you will play a critical role in supporting the FCA definition of a regulated and reportable complaint.Key responsibilitiesTriage and manage regulated complaints to deliver good customer outcomes.Work in...
-
Senior Complaints Resolution Specialist
4 weeks ago
Swindon, Swindon, United Kingdom Arval BNP Paribas Group Full timeAbout the RoleThis is a new and exciting position within our Complaints Team. As a Senior Complaints Resolution Specialist, you will play a key role in supporting the FCA definition of a regulated and reportable complaint. Your primary responsibility will be to perform the initial triage of regulated complaints, ensuring they are genuine expressions of...
-
Risk Management Specialist
1 month ago
Swindon, Swindon, United Kingdom UK RESEARCH AND INNOVATION Full timeJob DescriptionUK Research and Innovation is seeking an experienced Assurance Manager to join their International Research and Innovation Portfolio Management Office (IRI-PMO). The successful candidate will play a key role in supporting the development and implementation of assurance processes to deliver the International Science Partnerships Fund (ISPF) and...
-
Risk Management Specialist
1 month ago
Swindon, Swindon, United Kingdom UK Research and Innovation Full timeJob DescriptionUK Research and Innovation is seeking a highly skilled Assurance Manager to join their International Research and Innovation Portfolio Management Office (IRI-PMO). The successful candidate will play a key role in supporting the development and implementation of assurance processes to deliver the International Science Partnerships Fund (ISPF)...
-
Risk Manager
3 weeks ago
Swindon, Swindon, United Kingdom Nationwide Building Society Full timeAbout the RoleWe are seeking an experienced Credit Risk Portfolio Management Lead to join our Unsecured Credit Risk team at Nationwide Building Society. This is a crucial role that will play a key part in helping us drive and develop our credit risk capabilities.Key Responsibilities:Manage, coach, and develop SAS analysts who analyse credit risk information,...
-
Risk Management Leader
1 month ago
Swindon, Swindon, United Kingdom Nationwide Building Society Full timeLead Risk Management and AssuranceAs a key member of the Nationwide Building Society team, you will be responsible for leading the risk management and assurance function, ensuring the organization's risk appetite is aligned with its overall strategy. You will work closely with the Senior Leadership Team to identify and mitigate risks, and develop and...
-
Transformation Excellence Manager
8 hours ago
Swindon, Swindon, United Kingdom Thames Water Full timeThames Water is seeking a Senior Delivery Manager to play a key role in reducing customer complaints and enhancing service delivery.About the RoleYou will work closely with the Head of Complaints Transformation, creating and executing a detailed plan to meet complaints reduction targets. Your responsibilities include:Governance, Risk & Programme...
-
Risk Manager Lead
4 weeks ago
Swindon, Swindon, United Kingdom Nationwide Building Society Full timeJob SummaryThis is an exciting opportunity to join the Unsecured Credit Risk team at Nationwide Building Society as a Risk Manager Lead. As a key member of the team, you will be responsible for managing the credit risk of the Society's Unsecured portfolios, including designing effective new lending strategies, managing the credit quality of Personal Loans,...
-
Risk Manager/Lead
4 weeks ago
Swindon, Swindon, United Kingdom Nationwide Full timeThis is an exciting opportunity for a skilled Risk Manager/Lead to join Nationwide's Unsecured Credit Risk team. As a key member of the team, you will be responsible for managing the credit risk of the Society's Unsecured portfolios, including designing effective new lending strategies, managing the credit quality of Personal Loans, Credit Cards, and Current...
-
Risk Management Partner
8 hours ago
Swindon, Swindon, United Kingdom Nationwide Full time**About the Role**We are seeking a highly skilled and experienced Senior Risk Consultant to join our Retail Risk business function.Your key responsibilities will include providing expert risk advice, completing risk assessments, and supporting business teams in designing and operating an effective control environment.You will also be responsible for...
-
Risk Management Lead
3 weeks ago
Swindon, Swindon, United Kingdom Nationwide Building Society Full timeAre you looking for a challenging and rewarding role where you can use your analytical skills to drive business success? Look no further than our Risk Manager Data Science role at Nationwide Building Society.About the RoleWe're seeking a highly skilled and experienced Risk Manager Data Science to join our Risk Decision & Data Science team. As a Risk Manager...
-
Risk Management Specialist
4 weeks ago
Swindon, Swindon, United Kingdom Nationwide Building Society Full timeAbout the RoleAs a Risk Management Specialist at Nationwide Building Society, you will be responsible for the maintenance and development of the MetricStream system. This system is a key component of our risk framework, and your expertise will ensure its design and configuration align with our requirements. You will work closely with stakeholders to...
-
Risk Management Specialist
4 weeks ago
Swindon, Swindon, United Kingdom UKRI Full timeWe are seeking an experienced Risk Management Specialist to join our team at UKRI. As an Assurance and Governance Expert, you will play a key role in supporting the development and implementation of assurance processes to deliver the International Science Partnerships Fund (ISPF) and manage the closure of the Global Challenges Research Fund (GCRF), and...
-
Risk Management Specialist
1 month ago
Swindon, Swindon, United Kingdom newscientist - Jobboard Full timeJob DescriptionWe are seeking a highly skilled Assurance Manager to join our team at UK Research and Innovation. The successful candidate will be responsible for supporting the development and implementation of assurance processes to deliver the International Science Partnerships Fund (ISPF) and manage the closure of the Global Challenges Research Fund...
-
Risk Management Specialist
1 month ago
Swindon, Swindon, United Kingdom fish4.co - Jobboard Full timeJob DescriptionWe are seeking a highly skilled Assurance Manager to join our team at UK Research and Innovation. The successful candidate will be responsible for supporting the development and implementation of assurance processes to deliver the International Science Partnerships Fund (ISPF) and manage the closure of the Global Challenges Research Fund...
-
Risk Management Professional
3 weeks ago
Swindon, Swindon, United Kingdom Gallagher Full timeJob SummaryAt Gallagher, we're seeking a highly skilled Risk Management Professional to join our global brokerage team. As a key member of our team, you'll play a crucial role in safeguarding businesses and empowering their ambitions in the dynamic world of risk management.Key ResponsibilitiesManage client/prospect/introducer relationships and grow the...
-
Operational Risk Manager Lead
3 weeks ago
Swindon, Swindon, United Kingdom Nationwide Full timeThis is an exciting opportunity for a Risk Manager Lead to become part of Nationwide's Unsecured Credit Risk team, responsible for overseeing the credit risk of the Society's unsecured portfolios. The role involves designing effective lending strategies, managing the credit quality of personal loans, credit cards, and current accounts, and providing...
-
Risk Management Specialist
4 weeks ago
Swindon, Swindon, United Kingdom UKRI Careers Full timeJob SummaryWe are seeking a highly skilled Assurance Manager to join our team at UK Research and Innovation. As an Assurance Manager, you will play a critical role in supporting the development and implementation of assurance processes to deliver the International Science Partnerships Fund (ISPF) and manage the closure of the Global Challenges Research Fund...
-
Risk Management Specialist
4 weeks ago
Swindon, Swindon, United Kingdom Gallagher Full timeJob SummaryWe are seeking a highly skilled Risk Management Specialist to join our global brokerage team at Gallagher. As a key member of our team, you will be responsible for managing client/prospect/introducer relationships and growing the book/existing accounts by providing the most appropriate insurance and risk management solutions.Key...