Higher Education Support and Outreach Officer
6 days ago
Global Banking School: A Leader in Higher Education
We are seeking a dedicated and empathetic individual to join our team as a Higher Education Support and Outreach Officer. As a key member of our student retention team, you will play a vital role in supporting dis-engaged students and helping them achieve academic success.
About the Job:
- Work collaboratively with academic staff to develop tailored support plans for dis-engaged students.
- Provide guidance and resources to help students overcome barriers to learning.
- Contribute to the development and implementation of student retention strategies.
- Build strong relationships with students, academic staff, and other stakeholders to promote a supportive learning environment.
Key Responsibilities:
- Develop and maintain knowledge of university policies, procedures, and services to provide informed support to students.
- Design and deliver outreach programs to engage with dis-engaged students and promote academic success.
- Collaborate with colleagues to identify and address gaps in student support services.
- Contribute to the development of reports and evaluation tools to measure the effectiveness of student retention initiatives.
Requirements:
- High level of computer literacy and proficiency in Microsoft Office.
- Able to work effectively in a team environment and build strong relationships with students and academic staff.
- Demonstrate a commitment to promoting equality, diversity, and inclusion in all aspects of your work.
Estimated Salary Range: 25000 - 35000 GBP per annum (dependent on experience)
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