Retail Store Manager Leadership Role

1 month ago


West Bromwich, Sandwell, United Kingdom Three Full time
Unbeatable Customer Service and Sales Growth
We're looking for a Retail Assistant Store Manager to join our award-winning Retail team at Three UK. As a key member of the store management team, you'll play a vital role in supporting our Store Managers and ensuring our stores run smoothly. With your coaching and development skills, you'll enable your team to deliver exceptional customer service and upsell our awesome products in-store.

About Us
Three is a big network for life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer. With a combined 3G and 4G network covering 99% of the UK outdoor population and carrying 28% of mobile data traffic, we're proud of our achievements. Our goal is to provide better connectivity, every day, for every customer, making us a great place to work.

Your Key Responsibilities
As an Assistant Store Manager, you'll be responsible for:
- Supporting the running of our retail stores and achieving KPIs
- Ensuring we always deliver unbeatable customer service and leading by example
- Supporting a team in encouraging customers to enjoy our products - ensuring Advisors drive sales
- Providing day-to-day operational assistance to the Store Manager
- Coaching and developing your team to achieve high performance

Your Qualifications and Skills
To succeed in this role, you'll need:
- Experience working in a store management team to organise and support a team
- A passion for customer service and leading by example
- Experience working to and exceeding sales targets and KPIs
- Experiencing managing a team and focusing on development

What We Offer
We offer a competitive salary of £45,000 per year, plus additional 25% on-track earnings paid monthly, as well as a range of benefits including a brand-new smartphone on an unlimited data plan from Three, 28 days leave + 3 personal days, Headspace subscription, family access to a digital GP, Employee discounts scheme, including deals for friends and family, and Training courses and career development opportunities.

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