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General Porter Assistant

2 months ago

Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

About the Role

The Royal Devon University Healthcare NHS Foundation Trust is seeking a skilled and dedicated individual to join our Portering Team as a Porter Team Member. This is an exciting opportunity to be part of a dynamic team that provides exceptional patient care and support services.

Key Responsibilities

  • Work closely with the Portering Operations Manager and Site Practitioners to prioritize operational requirements and ensure the smooth delivery of portering services.
  • Assist in managing the portering duties and performance of the Portering staff across the Trust.
  • Undertake a shift working pattern, including nights, days, weekends, and bank holidays, for which allowances will be paid.
  • Contribute to the on-going development and delivery of the Portering services.
  • Work alongside the Portering Operations Manager to assess the requirements of the Portering departments operational needs and assign staff accordingly to meet the needs and demands of the service.
  • Provide a flexible, efficient quality service extending care and consideration to patients, staff, and visitors.
  • Receive work requests via the Trust's My Care computer system and take prompt and appropriate action in a courteous and helpful manner to ensure that an effective and timely service is delivered to all users.
  • Supervise and prioritize work and direct staff accordingly, via 2-way radio, telephone, and the My Care system to ensure optimum use of resources.
  • Ensure duties carried out by Dispatchers/Porters are completed accurately and in a timely way.
  • Corridor Clearance duties in line with the Trust's Fire Advisory regulations.
  • Furniture/Office move requests.

Working Pattern

12 hour shifts, including nights, days, weekends, and bank holidays for which allowances will be paid.

Benefits

The Royal Devon University Healthcare NHS Foundation Trust offers a comprehensive range of benefits, including access to our own occupational health services, flexible working schemes, and family-friendly policies. You will also have access to an extensive range of staff discounts on shopping, fitness, and leisure options, as well as salary sacrifice options and the NHS Pension scheme.

Person Specification

  • See job description text above.