Application Manager
1 month ago
Optoma is a global leader in large display technologies, combining cutting-edge design and engineering to deliver visual display solutions from the home to the office, classroom, and commercial spaces.
Job DescriptionWe are seeking a motivated and passionate Application Manager to develop and execute a strategic roadmap for our organisation's application portfolio, aligning it with business objectives and technology trends. This includes identifying opportunities for application modernisation, consolidation, and optimisation.
Key Responsibilities:- Manage the entire lifecycle of applications, from requirements gathering and design to development, testing, deployment, and ongoing support.
- Ensure applications meet quality standards, performance targets, and user expectations.
- Lead a team of developers across the regions, testers, and analysts, providing guidance, mentorship, and performance feedback to team members to foster their professional growth and success.
- Collaborate with software vendors and third-party service providers to evaluate, select, and integrate off-the-shelf applications.
- Manage vendor relationships, contracts, and service level agreements (SLAs) to ensure timely delivery and support.
- Oversee the planning, execution, and monitoring of application development projects, ensuring they are delivered on time, within budget, and according to specifications.
- Establish and enforce policies, standards, and best practices for application development, deployment, and maintenance.
- Ensure compliance with regulatory requirements, security standards, and industry frameworks (e.g., ITIL, COBIT).
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience as an Application Manager or similar role, with NetSuite ERP and Boomi.
- End-to-end functional, process, and technical knowledge of NetSuite.
- Strong management skills, capable of leading a team in line with the company strategy.
- Experience of testing software, reviewing code created by other team members, and actively contributing to the continuous improvement ethos within the team.
- Implementing new standard practices and identifying where improvements are to be made.
- Capability to take an active and supportive role in managing and helping colleagues learn new features and techniques.
- Ability to liaise with stakeholders to ascertain requirements.
- Experience of reviewing document changes, technical designs, updating manuals, and release notes.
- Willingness to continuously improve knowledge and stay up to date with the latest development techniques and technology.
- High technical understanding of IT systems and interface methods.
- Experience of Business Case development, with experience of managing Supplier SLA's and relationships to develop and deliver effective solutions.
- Customer-focused and the ability to deal effectively with end-user problems.
- An ability to motivate, collaborate with, and lead others with a successful track record in providing direction and managing performance of staff.
- Experience of identifying and implementing significant process improvements to deliver quantifiable business improvement. Ability to solve problems and think analytically. Strong organisational, project, and time management skills.
- Technical experience of managing core business applications ensuring they are secure, stable, and fit for purpose. Ability to drive strategy based on industry best practice.
- Integration, customization, and support experience.
- Understanding of JavaScript, structured query language (PL/SQL), and relational database design.
- Experience working with Agile development frameworks.
- Front-end development experience using JavaScript frameworks such as Angular and React.
- Preferred Certifications: NetSuite Suite Cloud Developer II, Administrator.
- RESTLet, and Workflow.
- Preferred experience with Zendesk and Sererra.
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