Domestic Appliance Service Technician

2 weeks ago


Nottingham, Nottingham, United Kingdom Pacifica Full time

About the Role

We are seeking an experienced field-based domestic appliance engineer to join our team at Pacifica. As a key member of our field service team, you will be responsible for diagnosing and resolving issues with domestic appliances, primarily focusing on Hisense branded products.

Key Responsibilities

  • Diagnose and repair domestic appliances in a field-based capacity
  • Work collaboratively with our teams to deliver a first-class service to our customers
  • Communicate effectively with customers and colleagues to resolve issues efficiently
  • Stay up-to-date with product knowledge and technical training to ensure high-quality repairs

Requirements

  • Minimum of 2 years' recent experience in the white goods repair sector in a field-based capacity
  • Up-to-date working repair knowledge of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers
  • Full UK manual driving licence with no more than 6 points

What We Offer

  • Competitive salary of £26,000 to £35,000 per annum dependent on skill set and experience
  • Bonus scheme available to increase earnings
  • Pre-planned routes and drive time included
  • Intime daily parts delivery to a designated parts collection point
  • Company van, fuel card, uniform, specialist tools, mobile tablet, and PPE supplied
  • Company pension scheme
  • Private van use (optional, subject to HMRC Tax rules)
  • 30 days annual holiday allowance (will rise with length of service)
  • Wellbeing and fantastic work-life balance
  • Excellent opportunities for progression and promotion within our business

About Pacifica

Pacifica is one of the UK's largest providers of outsourced support and repair of domestic appliances. We employ over 250 fully qualified engineers, repairing over 350,000 appliance repairs every year. Our goal is to create a sustainable future, and as a Carbon Neutral Company, we aim to reach net-zero carbon by 2035.



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