Luxury Beauty Team Lead
3 days ago
Our company offers a competitive salary of £45,000 - £55,000 per annum.
This role is perfect for an experienced retail professional looking to take on a leadership position in a luxury beauty environment.
About the Role
As an Assistant Boutique Manager at Shiseido Company, Limited, you will support the Boutique Manager in leading your team and managing your store. This includes inspiring and motivating your team to deliver exceptional customer service and driving sales growth.
Main Responsibilities
- Work closely with the Boutique Manager to lead the team to offer exceptional service
- Ensure the boutique offers customers a premium experience at all times
- Educate customers and share product knowledge to achieve sales goals
- Build meaningful connections with colleagues and customers
- Develop opportunities to create a new community of customers within our brand-new store
Requirements
- Retail management experience, preferably within the beauty industry
- Experience in coaching and leading a team
- Understanding of KPIs and ability to drive these across a team/business
- Ability to influence and build external and internal relationships
- Excellent communication and customer service skills
- Ability to work independently and as part of a team in a fast-paced environment
Benefits
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Access to Retail Trust
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