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Edinburgh, Edinburgh, United Kingdom Sunbelt Rentals Careers Full timeAbout the RoleAt Sunbelt Rentals Careers, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide best-in-class customer service via phone, email,...
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Customer Service Representative
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Edinburgh, Edinburgh, United Kingdom Diligenta Full time £25,000About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to queries, concerns, and complaints in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...
Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as an Administration & Customer Service Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service, providing expert advice on motoring and cycling products, and working collaboratively with colleagues to achieve sales targets.
Key Responsibilities- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Offer expert advice on motoring and cycling products, including car parts fitting and cycle repair.
- Work collaboratively with colleagues to achieve sales targets and drive business growth.
- Develop and maintain a thorough knowledge of our products and services, including promotions and offers.
- Contribute to a positive and inclusive team environment, supporting colleagues and promoting a culture of excellence.
- Experience of delivering great customer service, ideally in a retail sales environment.
- A proactive approach to helping customers and understanding their needs.
- Availability to work on a rota basis, including weekends.
- Some knowledge and skills in car parts fitting and cycle repair (desirable).
- Some experience of working towards and achieving sales targets (desirable).
- Competitive hourly rate of £9.07 per hour.
- Opportunities for career development and progression within the company.
- A comprehensive training program to develop your skills and knowledge.
- A fun and supportive team environment.
- A range of benefits, including store discount, employee discount, and access to our employee wellness program.
