Technical Partnership Associate

4 weeks ago


Greater Manchester, United Kingdom Uniting People Full time
Delivering Exceptional Customer Experiences

We are looking for a talented Technical Partnership Associate to join our team at Uniting People. In this role, you will be responsible for ensuring that partners and customers achieve their goals through our products and services.

You will work closely with internal stakeholders to resolve partner queries and technical issues, and contribute to new product design, testing and implementation. Your strong technical understanding and excellent communication skills will enable you to provide exceptional customer service and support.

Key Responsibilities:

  • Ensure partners and customers achieve their goals through our products and services.
  • Resolve partner queries and technical issues.
  • Work with Customer Success Leads, Technical Service Centre and Technology teams.
  • Contribute to new product design, testing and implementation.

Benefits:

  • 25 days holiday + bank holidays with option to buy/sell days.
  • Company bonus.
  • Birthday off.
  • GP 24/7 service.
  • Enhanced maternity/adoption leave and return to work bonus.
  • Childcare vouchers and paid paternity leave.
  • Eye care.
  • Free monthly lunch.
  • Share plan.
  • Electric Vehicle Scheme.
  • Rewards and discounts.
  • Healthcare cash plan.
  • Sick pay.
  • Paid time off for volunteering initiative.

Salary Range: £27,000 - £29,000 per annum.

Location: Office hours, Monday to Friday.



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