Care Support Worker

1 month ago


Cambridge, Cambridgeshire, United Kingdom Excelcare Holdings Full time

About the Role:

As a Senior Care Assistant at Excelcare Holdings, you will be part of a compassionate and welcoming team providing physical, emotional, and social support to our residents. Your dedication, reliability, and support will make a difference every day.

We are a family-owned Care Home group established for over 34 years, providing the highest standards of care to older people with a range of needs, including dementia, physical disabilities, and mental health issues.

Key Responsibilities:

  • Working alongside and mentoring a team of Care Assistants to ensure outstanding care is delivered at all times.
  • Reporting to the Home Manager and working directly with the ancillary teams and other Senior Care Assistants and registered nurses within the home.
  • Engaging in meaningful activities with our residents, promoting independence, choice, dignity, and respect.
  • Creating person-centred care plans and risk assessments to ensure the successful delivery of outstanding care.

What We Are Looking For:

  • Two years' experience as a Care Assistant or Senior Care Assistant with an NVQ 2/3 qualification in Health and Social Care, or three years' experience without an NVQ.
  • Experience in a nursing or care home, or as a home care worker.
  • Understanding of regulatory frameworks, including the Care Quality Commission (CQC).
  • Knowledge and practice of working with people suffering from dementia is desirable.
  • Previous experience prompting or administering medication using an electronic e-MAR system is desirable.

What We Offer:

  • 28 days' holiday, including bank holidays.
  • Free on-site parking.
  • Enhanced bank holiday pay.
  • Annual salary review.
  • Refer a Friend Scheme, rewarding £500 for every person you refer.
  • DBS certificate paid by Excelcare.
  • Comprehensive induction programme.
  • Funded qualifications via the apprenticeship programme (where required).
  • Paid uniform.
  • Employee of the Month award, £100 for outstanding contribution.
  • Team appreciation week.


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