Customer Experience Specialist

3 weeks ago


Pudsey, Leeds, United Kingdom Clydesdale Bank plc Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Consultant. As a key member of our sales team, you will be responsible for delivering a exceptional customer experience and ensuring that our customers are happy with our products and services.

Key Responsibilities
  • Welcoming customers to the store and providing a warm and welcoming environment
  • Helping customers use digital services and educating them on the benefits of digital banking
  • Resolving customer queries and providing a high level of customer satisfaction
  • Working with colleagues to achieve sales targets and provide a excellent customer experience
  • Representing Virgin Money and promoting our products and services to customers
Requirements
  • Excellent customer service skills and a passion for delivering a exceptional customer experience
  • Ability to work in a fast-paced environment and meet sales targets
  • Good communication and interpersonal skills
  • Flexibility to work a variety of shifts, including weekends and bank holidays
  • Ability to work as part of a team and contribute to achieving sales targets
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Flexible working hours and a range of benefits
  • Opportunities to work with a leading financial services company

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering a exceptional customer experience and have excellent customer service skills, we would love to hear from you.


About Us

At Virgin Money, we are committed to making our customers happier about money. We believe in providing a exceptional customer experience and delivering a range of innovative products and services that meet our customers' needs. We are a leading financial services company that offers a range of products and services, including current accounts, credit cards, loans and mortgages. Our team is dedicated to providing a exceptional customer experience and making our customers happier about money.


Why Join Us?

At Virgin Money, we offer a range of benefits and opportunities that make us a great place to work. We are committed to making our customers happier about money and delivering a exceptional customer experience. Our team is dedicated to providing a supportive and inclusive environment that allows our colleagues to thrive and grow. We are a leading financial services company that offers a range of products and services that meet our customers' needs. If you are passionate about delivering a exceptional customer experience and have excellent customer service skills, we would love to hear from you.


How to Apply

If you are interested in applying for this role, please submit your application through our website. We look forward to hearing from you.


Virgin Money is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to making our customers happier about money and delivering a exceptional customer experience.



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