Client Care Expert
2 months ago
We are seeking a Customer Service Representative to provide excellent service and support to our customers in the United Kingdom.
Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and up-to-date information about products and services.
- Process customer orders and manage account information.
- Collaborate with other departments to ensure customer satisfaction.
Requirements:
- Previous experience in a customer-facing role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume customer interactions.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work independently and as part of a team.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
- Flexible working options.
We are looking for a dedicated individual who is passionate about delivering excellent customer service and wants to be part of a dynamic team.
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