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Mental Health Support Team Administrator

2 months ago


Basildon, Essex, United Kingdom NELFT NHS Foundation Trust Full time
About the Role

We are seeking an experienced and organized individual to join our team as an Administrative Support Role for Mental Health Services. As a key member of our team, you will play a vital role in supporting the development and administration of our Mental Health Support Teams (MHSTs).

Key Responsibilities
  • Support the development and administration of MHSTs, ensuring seamless day-to-day operations.
  • Utilize System One or similar software to manage patient information and update records accordingly.
  • Perform general administrative duties, including preparation of patient letters, sorting incoming/outgoing mail, managing emails, and responding to queries via phone and mail.
  • Take minutes at meetings as requested by the operational manager.
  • Liaise with staff members, including clinicians and senior managers, to ensure effective communication and collaboration.
  • Develop and maintain knowledge of Microsoft applications, including email, teams, Excel, and Word.
Requirements
  • Excellent organizational and administrative skills.
  • Strong telephone manner and customer service skills.
  • Administrative experience in a busy environment, with experience in the NHS being desirable.
About NELFT NHS Foundation Trust

NELFT NHS Foundation Trust is a leading provider of community and mental health services in North East London, Essex, Kent, and Medway. We are committed to delivering high-quality care to our patients and are proud of our award-winning approach to equality and diversity.

We offer a range of benefits to our employees, including flexible working opportunities, proactive health and wellbeing support, and a commitment to supporting work-life balance. We are a flexible working friendly organization and welcome applications from candidates who require flexible working arrangements.