Fitness Superstore Retail Lead

4 days ago


Exeter, Devon, United Kingdom Bodypower Sports Ltd Full time
The Store Manager role at Fitness Superstore requires a seasoned professional with a strong track record of leadership and sales expertise.

About Us

Fitness Superstore is a leading retailer of fitness equipment, with a strong presence in the UK market. We pride ourselves on providing an outstanding customer service experience to every customer.

Job Responsibilities

  • Provide an unsurpassed in-store experience for customers;
  • Sell high-quality fitness equipment face-to-face and over the phone and Live Chat;
  • Achieve sales targets by analysing the needs of the customer and making informed product recommendations;
  • Ensure the store maximises profitability and meets sales targets and KPIs, with full accountability;
  • Manage and motivate a team for continuous increase in sales and efficiency;
  • Deal with staffing issues such as interviewing potential staff and conducting performance reviews;
  • Ensure standards for quality, customer service and health and safety are met;
  • Communicate with customers, the team, Head Office, senior management team, employees at other stores, etc. in person, over the phone, and by email;
  • Comply with regulations on store operations;
  • Monitor staff behaviour, attitude, and presentation to make sure they are a positive reflection of the retail store's values;
  • Share product knowledge with customers and with store team members;

Requirements

The successful candidate will have:

  • At least 3 years management and sales experience;
  • The ability to deliver targets and drive sales growth;
  • A desire to work as part of a team to generate fresh and innovative ideas;

What We Offer

The successful candidate will receive a competitive salary package, including a base salary of £31,300 per annum, with an uncapped discretionary bonus scheme from day one. Additionally, you can expect to earn circa £4-6K+ pa in bonuses, on top of your basic salary.

We also offer a range of benefits, including holiday entitlement of 21 days per annum (plus statutory bank holidays), personal use of in-store equipment after hours, great staff discount (following probation), full product training and induction, and free car parking.



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