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Removals Operations Manager
2 months ago
An exciting opportunity has arisen for an experienced Removals Operations & Warehouse Manager to work for our established Removals client, offering tailored domestic and business services nationally, from their base in South West London.
As Removals Operations & Warehouse Manager, you will oversee the day-to-day operational and warehouse activities. Physical fitness and a valid UK drivers licence is essential for this role.
You will be responsible for ensuring compliance of legal requirements in terms of health, safety, and vehicle operations, encompassing maintenance, tachograph management, and monitoring driver hours. You will also lead teams in providing outstanding removal services, whilst ensuring the highest level of customer service to optimise profitability.
Key Responsibilities:- Supervise maintenance tasks, including inspections and resolving defects.
- Manage tachograph records and ensure compliance with removal drivers' hours regulations.
- Enforce measures to prevent overloading and control speeding incidents.
- Liaise with the Traffic Commissioner for necessary notifications and commitments.
- Handle administrative duties related to warehouse operations and removals customer communication.
- Oversee forklift operations, administrative functions, and team supervision.
- Utilize the Moveware system to facilitate booking and container movements.
- Manage operational schedules and Moveware functions.
- Approve timesheets and process expense claims.
- Handle inquiries from both removal customers and employees.
- Implement and establish standardized processes and procedures.
- Assist with the resolution of customer complaints and manage damage reports.
The Removals Operations & Warehouse Manager will have proven experience working in a managerial role within the Removals & Relocations industry. You must be a confident communicator and competent at problem solving.
We are keen to speak to experienced professionals who have leadership skills and good knowledge of removals processes, fleet maintenance and transportation regulations.
In return, the successful Removals General Manager will be offered up to £45,000.
