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Business Services Director

2 months ago


Holborn, Greater London, United Kingdom ProTalent Full time
Job Title: Business Services Manager

Location: Guildford

Hours per week: 35

Responsible to: Partner

Main Purpose of the Role:

To lead and manage a portfolio of clients, ensuring high-quality, cost-effective service delivery, while supervising and assisting with the training of staff.

Key Responsibilities:
  • Outsourcing & Management Accounts
  • Design, implement, and oversee month-end/quarter-end processes for clients.
  • Prepare accurate management accounts and board reports, providing insights and strategic recommendations.
  • Work closely with clients to interpret financial data and support business growth.
  • Cloud Accounting Solutions
  • Lead the implementation of cloud accounting software (Xero, QuickBooks, Sage) and ensure seamless transitions from legacy systems.
  • Provide training and ongoing support to clients and staff on cloud-based solutions.
  • VAT Returns
  • Manage VAT return preparation and submission, ensuring compliance with regulations.
  • Advise clients on VAT implications and maintain efficient VAT procedures.
  • Team Management
  • Lead, mentor, and manage a team, ensuring quality assurance and performance.
  • Conduct regular reviews and set development objectives for team members.
  • Statutory Accounts & Compliance
  • Oversee the preparation of statutory financial statements in compliance with accounting standards.
  • Collaborate with clients and auditors to ensure timely and accurate year-end financial statements.
  • Innovation & Continuous Improvement
  • Continuously assess and improve accounting systems and processes, promoting the adoption of new technologies.
  • Drive digital transformation initiatives to enhance client service delivery.
  • Additional Responsibilities:
    • Assist in marketing, new business tenders, and client onboarding.
    • Promote new working methods and keep up-to-date with industry developments.
    • Identify opportunities for cross-selling services to clients.
Person Specification:
  • Qualifications: ACA or ACCA qualified with at least 5 years' experience in practice.
  • Skills & Experience:
    • Strong IT and cloud accounting knowledge (Xero, QuickBooks).
    • Leadership skills with experience managing teams and clients.
    • Excellent communication and problem-solving abilities.