Sales Support Specialist

7 days ago


Glasgow, Glasgow City, United Kingdom Office Angels Full time
Job Title - Sales Support

Location: Glasgow City Centre/Home Based

Salary: £22,300

Job Type: Full-time

Hours: Monday to Friday

We are seeking a highly motivated and customer-focused Sales Support professional to join our team at Office Angels. As a Sales Support Specialist, you will play a key role in managing existing and new relationships with customers, ensuring client satisfaction and promoting repeat business.

Key Responsibilities:

  • Managing incoming enquiries via a centralised mailbox, providing prompt and accurate responses.
  • Issuing quotations to customers, ensuring accuracy and adherence to company guidelines.
  • Liaising with clients regarding lead times, updates, and order status.
  • Tracking sales leads and enquiries, ensuring accurate and updated records.
  • Handling inbound calls from customers, answering queries, tracking orders, and arranging parts/returns.
  • Liaising with suppliers to ensure orders are processed within agreed timescales, maintaining effective communication throughout.

Requirements:

  • Confident and professional telephone manner with excellent communication skills.
  • Comfortable in a fast-paced sales environment, with the ability to meet targets and deadlines.
  • Customer-focused attitude, always striving to provide the highest level of service.
  • Genuine drive and a desire to achieve exceptional results for clients.
  • A minimum of 12 months continuous experience in Sales/Customer Service Administration.
  • Excellent MS Office skills, including proficiency in Excel.

If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please contact us to discuss your experience and learn more about our client.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.



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