Technical Support Analyst
3 weeks ago
Salary: £35,000, including 25 days Holiday, Pension Scheme, Healthcare Scheme and many more.
About the Role:
We're seeking a Technical Support Analyst to join our team and drive efficiency across logistics operations.
In this exciting position, you'll ensure the smooth operation of our core systems, troubleshoot issues, and collaborate with cross-functional teams.
Your technical expertise and problem-solving skills will be essential in driving efficiency across logistics operations.
Key Responsibilities:
- Troubleshoot and resolve application issues
- Manage system updates, patches, and performance enhancements
- Train and support operational teams to maximise application use
- Collaborate with cross-functional teams to deploy new features and resolve challenges
What We're Looking For:
- Strong SQL knowledge and familiarity with ITIL practices
- A problem-solver with excellent communication and collaboration skills
- Experience with logistics systems like WMS, TMS, or ERP
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