Customer Service Representative

4 weeks ago


Doncaster, Doncaster, United Kingdom Direct Line Group Full time

At Direct Line Group, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in providing expert support to our customers, ensuring their needs are met and exceeded.

With a busy and challenging role, you'll need to be resilient, enthusiastic, and energetic. Our outstanding Doncaster team embodies the culture of Direct Line Group, and we're committed to making our business an inclusive place to work.

We offer a hybrid model that combines the best of home and office working. You'll have the flexibility to work from home and spend 2 days a week in the office. Our benefits package includes a 9% employer-contributed pension, 50% off home, motor, and pet insurance, and additional optional health and dental insurance.

We're committed to diversity and inclusion, and we're proud to feature as one of the UK's Top 50 Inclusive Employers. If you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.



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