Liability and Recoveries Claims Specialist

4 weeks ago


Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

We are seeking a skilled Liability and Recoveries Case Handler to join our team at Admiral Insurance Plc. As a key member of our Complex Claims department, you will play a vital role in protecting the interests of our customers and ensuring that their claims are handled efficiently and effectively.

Your primary responsibility will be to identify and manage potential liability and/or recovery claims through to conclusion. This will involve pro-actively managing a caseload of claims, ensuring that they are accurately reserved in line with our reserving philosophy, and negotiating settlement of costs with relevant third parties when applicable.

You will also be responsible for defending allegations of negligence when our customer is not at fault, maintaining a good working relationship with all teams across the department, and liaising and working closely with our panel solicitors.

To be successful in this role, you will need to have a strong attention to detail, excellent listening skills, and the ability to negotiate effectively. You will also need to be able to think quickly, creatively, and laterally, and work autonomously while seeking further opportunities.

We offer a competitive remuneration package, including a starting salary that is commensurate with the skills of the successful candidate, and the opportunity to earn up to £ in shares every year after a year of service.

We are committed to investing in our people's ongoing professional and technical development, and you will have access to a wide range of ongoing professional development opportunities, including externally accredited courses.

We are looking for candidates who are passionate about protecting the interests of our customers and who have a background in liability claims and/or personal injury claims and/or recovery claims. If you are a motivated and experienced individual who is looking for a new challenge, we would love to hear from you.

Main Duties and Responsibilities

  • Identify and manage potential liability and/or recovery claims through to conclusion.
  • Pro-actively manage a caseload of claims while keeping our customers up to date throughout the process.
  • Ensure that your claims are accurately reserved in line with our reserving philosophy.
  • Defend allegations of negligence when our customer is not at fault.
  • Negotiate settlement of costs with the relevant third parties when applicable.
  • Maintain a good working relationship with all teams across the department.
  • Liaise and work closely with our panel solicitors.
  • Stay up to date with legal aspects of liability.
  • Act as point of contact for the rest of the department in respect of liability and/or recovery matters.
  • Perform any other duties as reasonably requested and according to the needs of the Household Claims department or the company to ensure business targets are achieved.

Experience

We are looking for candidates with a background in liability claims and/or personal injury claims and/or recovery claims. It would be advantageous if you were aware of the types of claims and scenarios that a home insurer may be held liable for and the types of claims and scenarios where a recovery may be possible.

Behavioural Skills

  • Strong attention to detail.
  • Excellent listener.
  • Ability to negotiate.
  • Think quickly, creatively, and laterally.
  • Work autonomously and seek further opportunities.
  • Adapt easily to change and retain knowledge.
  • Display confidence and professionalism when liaising with customers and other parties.
  • Ability to manage a case load.
  • Effective time management and organisational skills.
  • Good written and verbal communication skills.
  • Team player.
  • Flexible attitude.


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