Deputy Store Operations Manager

3 weeks ago


Penrith, Cumbria, United Kingdom Oxfam Full time
The ideal candidate will have a passion for delivering exceptional customer experiences, a keen eye for detail, and a talent for building strong relationships with colleagues, volunteers, and community members. As a Deputy Shop Manager, you will play a critical role in shaping the success of our Oxfam shop, driving sales growth, and contributing to our mission to combat poverty and inequality. If you're a motivated leader with excellent communication and interpersonal skills, we want to hear from you

About the Role
As a key member of our shop team, you will lead by example, demonstrating a customer-centric approach, and empowering your team to deliver outstanding service. You will work closely with the Shop Manager to set and achieve sales targets, drive innovation, and foster a positive work environment that encourages collaboration and creativity.

Your Key Responsibilities
• Lead a high-performing team, providing coaching, guidance, and support to ensure seamless execution of daily operations.
• Develop and implement sales strategies, leveraging market research and customer insights to drive revenue growth.
• Collaborate with the Shop Manager to manage shop inventory, optimize stock levels, and streamline supply chain logistics.
• Analyze sales data, identifying trends, and making data-driven recommendations to improve shop performance.
• Foster a culture of inclusivity and diversity, promoting open communication, respect, and empathy among team members.

Salary
This is a full-time position offering a competitive salary of approximately £27,000 - £32,000 per year, depending on experience.

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