Administrative and Customer Service Professional
2 weeks ago
We are seeking a highly organized and detail-oriented individual to join our team as an Exams and Administrative Officer. As a key member of our administrative team, you will be responsible for administering all aspects of public examination and certification processes, ensuring that examination board procedures are followed throughout these processes.
You will maintain up-to-date records of student and assessment details, ensuring that the information kept is both accurate and confidential. You will work across the academy as required, providing excellent administrative and customer services to a variety of stakeholders, establishing and maintaining efficient administrative systems and processes to support the effective running of the school.
Key Responsibilities- Administer all aspects of public examination and certification processes
- Maintain accurate and confidential records of student and assessment details
- Provide excellent administrative and customer services to stakeholders
- Establish and maintain efficient administrative systems and processes
- Experience of working in a school or further education setting (desirable)
- Experience of running effective administrative, clerical, ideally within a school setting (desirable)
- Experience in the role of an examinations officer
- Experience of using examination software such as the CMIS examinations module
- Genuine passion and a belief in the potential of every pupil
- Flexible, highly organized, and able to multitask and prioritize work to meet deadlines
- Helpful, approachable, and positive nature and ability to stay calm and diplomatic under pressure
- Able to take ownership of tasks and work with minimal supervision
- Have exacting standards and a keen eye for detail
- Keen to learn and further develop own skills
- Exercises sound judgment, especially relating to confidentiality and discretion
- Excellent interpersonal skills with children and adults
- Excellent numeracy skills
- Willing and able to learn and operate new IT systems and databases
- Understands the importance of confidentiality and discretion
- High level of proficiency with Microsoft Office
- Able to write clearly and concisely and to produce and maintain documents and systems
- Able to manage several projects at once, prioritizing accordingly to meet all deadlines
- Able to build relationships with a range of stakeholders and anticipate others' needs
- Excellent communication, writing, and editing skills
- Excellent organization and time-management skills
- The post holder must be committed to the safeguarding and welfare of all pupils
- Willingness to undertake training
Our school is a happy school, and we pride ourselves on the relationships our staff have with our students, caring for them throughout their education. We also work closely with families to ensure that all our students are committed to learning and develop the character necessary to take advantage of all the opportunities we provide.
Our school was recognized by the Government in its Parliamentary Review as an example of good practice in education and we are ranked in the top 10% of schools nationally. All of our sixth form students received a university offer with 80% of those being a top 3rd university.
We offer a range of benefits, including:
- We are committed to providing high-quality professional learning throughout your career with us and offer a variety of training sessions and experiences designed to meet the needs of you and your team.
- You'll receive 26 days annual leave
- Access to a range of discounts through the Ark Rewards Scheme which includes reduced gym memberships, discounts at major retailers, and travel loans.
Apply via our online portal with a CV and cover letter.
Ark is committed to safeguarding and promoting the welfare of children and young people; all successful candidates will be subject to an enhanced Disclosure and Barring Service check.
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