Store Operations Lead

5 days ago


Kingston upon Thames, Greater London, United Kingdom Hotel Chocolat Group plc Full time
Assistant Store Leader I

About Us:

Hotel Chocolat Group plc is a leading premium chocolate brand with a strong presence in the UK market. We are committed to delivering exceptional customer experiences and building a talented team to support our growth.

Job Description:

As an Assistant Store Leader I, you will play a key role in supporting the Store Manager in driving sales and profit growth, developing high-performing teams, and delivering exceptional customer experiences.

Responsibilities:

  • Develop and implement effective strategies to drive sales and profit growth.
  • Lead and motivate high-performing teams to achieve sales targets and KPIs.
  • Collaborate with the Store Manager to ensure seamless operational processes and excellent customer service.

Requirements:

  • Proven experience in a retail management role, preferably in a luxury brand or retailer.
  • Excellent leadership and communication skills to motivate and inspire teams.
  • A passion for delivering exceptional customer experiences and driving business growth.

Benefits:

  • Competitive salary and incentives based on performance.
  • Opportunities for professional development and career progression.
  • Flexible working arrangements to balance work and home life.
  • Discounts on our products and services.

Salary Estimate:

The estimated salary range for this role is £35,000 - £45,000 per annum, depending on experience and qualifications.



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