Account Manager Professional
7 days ago
This full-time position offers a competitive salary of £27,000 per annum + uncapped commission depending on experience (OTE £35,000 - £40,000).
Job Description- Key Responsibilities:
- Manage and grow a portfolio of accounts, building strong relationships with customers.
- Retain existing customers and identify opportunities for repeat business.
- Work closely with the Key Account Manager and Sales Support team to ensure a smooth transaction process for clients.
- Participate in campaigns designed by the senior sales team.
- Develop and implement pricing strategies and stay up to date on market trends and competitor analysis to maximise profitability.
- Handle incoming enquiries, quotes, and order processing, ensuring that sales opportunities are captured and converted into sales.
- Maintain up-to-date knowledge of company products and industry trends.
- Monitor website products and pricing to ensure the web sites are always up to date.
- Meet or exceed service level agreements set by management.
- Logging all customer interactions onto to the CRM.
- Provide regular reports and updates to the Key Account Manager and Head of Sales with relevant KPIs, including account growth, retention rates, and overall performance.
- Essential Skills and Qualifications:
- Previous sales and account management experience.
- Self-motivated.
- Ability to upsell opportunities from sales orders to drive additional revenue.
- Proficiency in CRM systems (e.g. HubSpot, Salesforce) is desirable, knowledge of NetSuite would be beneficial (full training provided.).
- Excellent communication skills.
- Adaptable and able to thrive in a fast-paced environment.
- Willingness to learn and evolve with the role as the company grows.
- A valid UK driving license and passport may occasionally require travel to events.
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