Shift Leader
4 weeks ago
As a Shift Leader at Tesco, you will play a vital role in ensuring the smooth operation of our store. You will be responsible for coordinating the store team to deliver an exceptional customer experience, while maintaining a clean and well-stocked store environment.
About the Role
- Lead a team of colleagues to achieve sales and customer service targets
- Coordinate store operations, including opening and closing procedures, stock management, and visual merchandising
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner
- Work collaboratively with the store management team to achieve business objectives and improve store performance
- Develop and implement plans to improve customer satisfaction, sales, and operational efficiency
Key Responsibilities
- Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
- Supporting colleagues, ensuring they deliver daily priorities and take regular breaks
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
- Being the go-to person for colleagues in the absence of a manager for day-to-day queries
- Maintaining a great understanding of how your store is performing, and assisting managers in delivering any actions that help improve the running of the store
Requirements
- Excellent communication and leadership skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and decision-making skills
- Ability to work collaboratively as part of a team
- Flexibility to work a variety of shifts, including evenings and weekends
What's in it for you
- Competitive salary and benefits package
- Opportunities for career development and progression
- Flexible working hours and shift patterns
- Discounts on Tesco products and services
- Access to training and development programs
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