Senior Audio Visual Specialist

2 weeks ago


London, Greater London, United Kingdom Concept Full time

Unlock Your Potential as a Senior Audio Visual Specialist

We are seeking a highly skilled and experienced Senior Audio Visual Specialist to join our team. As a key member of our operations team, you will be responsible for delivering exceptional audio visual services to our clients and partners.

Key Responsibilities:

  • Service ownership of all aspects of day-to-day delivery to our clients and partners.
  • Primary point of contact onsite for our client.
  • Staff management to the onsite team/s and rota.
  • Provide comprehensive reporting to the service delivery and account manager.
  • Attend monthly and quarterly service review meetings.
  • Provide a senior level of technical support at the point of escalation.
  • Operational coordination teams including the technical helpdesk, field service, projects teams and client liaison.
  • AUDIO VISUAL support onsite when required; this could be supporting events, VIP meeting room support and hybrid meeting support.

Requirements:

  • Strong leadership and team building initiatives.
  • Assist with the recruitment process when required to conduct interviews and provide feedback to our recruitment officer.
  • Conduct weekly meetings to consistently improve the onsite service.

What We Offer:

  • 3% pension contribution (after 3 months probation period)
  • 23 days holiday in first year (holiday years rising after length of service January to December) to 25 during 3rd year
  • Death in service benefits (3 x annual salary)
  • Private medical insurance (after 3 months probation period)


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