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Insurance Claims Specialist
2 months ago
We are seeking an experienced Claims Handler to join our client's expanding team at Gerrard White. As a Claims Handler, you will be responsible for managing claims on behalf of leading insurers, handling pre-litigated cases from first notification of loss to resolution.
Key Responsibilities:- Review and investigate insurance policies and claims, reporting potential issues to insurers.
- Assist clients in managing complaints and claims, negotiating settlements within delegated authority.
- Maintain accurate data on our electronic case management system.
- Deliver reports and uphold service level agreements and key performance indicators.
- Build strong relationships with clients, intermediaries, and suppliers.
- Identify risks and trends, escalating issues as needed.
- Ensure compliance with quality standards and team procedures.
- 2+ years claims handling experience with technical knowledge in either insurance or legal claims.
- Strong communication, decision-making, and organisational skills.
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Experience with case management systems preferred.
At Gerrard White, you will have opportunities for growth in a supportive, collaborative environment. Our dynamic team works closely with leadership to deliver efficient, market-leading claims services.