Apprentice Administrator

6 days ago

West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time
Job Title: Admin and Training Apprentice

Join the Halfords Group PLC team as an Admin and Training Apprentice and play a vital role in supporting the growth of apprenticeships across the group.

About the Role:

This exciting opportunity will see you working as part of the People Development team, supporting the apprenticeship team with all administration activities for our National Apprenticeship programmes.

Key Responsibilities:
  1. Support with the apprenticeship recruitment administration activities for all Group Apprenticeship Programmes
  2. Update and maintain spreadsheets and trackers for People Support and Co-ordinators
  3. Responsible for maintaining apprenticeship reports on a monthly basis
  4. Monitor the Apprenticeship inbox and respond to emails in a timely and professional manner
  5. Deal with all incoming enquiries for all Group Apprenticeship programmes
  6. Deal with Apprentice queries
  7. Liaise with internal and external stakeholders
  8. Support with our work experience programme
  9. Follow up on feedback from centres
  10. Build and maintain relationships with training providers, colleges and schools
  11. Co-ordinate and arrange attendance at careers events
  12. Internal event support for National Apprenticeship Week, Celebrations, Apprenticeship launches, apprentice of the year
  13. Ensure risk assessments are completed for work experience
  14. Ensure Right to Works are being uploaded onto Dayforce
  15. Ensure contracts are being returned
  16. Processing Uniform orders
  17. Liaise with colleges for enrolment dates and keep all parties up to date
  18. Support to the Apprenticeship Co-ordinators as and when required
  19. Support the Group Apprenticeship Manager as and when required
  20. Identify and implement improvements to processes
  21. Support with any ad hoc tasks when they arise
  22. Become an ambassador for Halfords promoting all career opportunities
  23. Support the training administrators when required
  24. Use of Sentinel, Page Up, Dayforce
Requirements:

We are looking for someone with:

  1. Experience in a recruitment/apprenticeship admin role
  2. Passionate about people
  3. Intermediate – Advanced Excel knowledge
  4. Ability to use other Microsoft Office programmes including Teams, Word and PowerPoint to a high standard
  5. Previous experience of using an ATS platform
  6. Ability to engage with all colleagues, communicating with them confidently and effectively about apprenticeships
  7. Experience in building relationships
  8. Positive, can-do attitude with the ability to adapt and work effectively in a fast-paced environment
  9. Have commercial awareness, strong attention to detail and ability to identify issues quickly and provide solutions in a timely manner
  10. Display the Halfords Values at all times
  11. Knowledge and understanding of safeguarding issues and ability to address them appropriately
  12. Undertake a DBS check
  13. Knowledge on Apprenticeships / Government funded training programmes
  14. Experience with recruitment marketing campaigns on social media platforms

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