Account Support Specialist
2 weeks ago
We're looking for a dedicated Account Support Specialist to join our team at Extreme Reach. As a Client Services Representative, you will be responsible for delivering exceptional client service while working closely with colleagues from all departments.
**Job Description**
Main Responsibilities:- Provide top-notch client support by addressing and resolving client queries in a timely and professional manner.
- Enter accurate and complete client data into our platform, ensuring existing accounts are up-to-date.
- Research and update industry developments to maintain our database's accuracy.
- Identify and resolve various client-related issues, working proactively to meet their needs.
- Collaborate with team members across departments to guarantee a seamless client experience.
- Additional projects and responsibilities as assigned.
**Requirements**
- Exceptional attention to detail and organizational skills.
- Excellent written and verbal communication skills.
- Effective problem-solving abilities and adaptability.
- Strong work ethic, both independently and collaboratively.
- Positive attitude with a proactive approach to tasks.
- Adaptability and desire to learn new skills.
- Data entry experience.
- High school diploma or equivalent required; 0-1 years of experience in a similar position/environment preferred.
The estimated salary range for this position is $55,000-$75,000 per year, depending on factors such as location and experience.
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