Account Support Specialist

2 weeks ago


London, Greater London, United Kingdom Extreme Reach Full time

We're looking for a dedicated Account Support Specialist to join our team at Extreme Reach. As a Client Services Representative, you will be responsible for delivering exceptional client service while working closely with colleagues from all departments.

**Job Description**

Main Responsibilities:
  • Provide top-notch client support by addressing and resolving client queries in a timely and professional manner.
  • Enter accurate and complete client data into our platform, ensuring existing accounts are up-to-date.
  • Research and update industry developments to maintain our database's accuracy.
  • Identify and resolve various client-related issues, working proactively to meet their needs.
  • Collaborate with team members across departments to guarantee a seamless client experience.
  • Additional projects and responsibilities as assigned.

**Requirements**

  • Exceptional attention to detail and organizational skills.
  • Excellent written and verbal communication skills.
  • Effective problem-solving abilities and adaptability.
  • Strong work ethic, both independently and collaboratively.
  • Positive attitude with a proactive approach to tasks.
  • Adaptability and desire to learn new skills.
  • Data entry experience.
  • High school diploma or equivalent required; 0-1 years of experience in a similar position/environment preferred.

The estimated salary range for this position is $55,000-$75,000 per year, depending on factors such as location and experience.



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