Cobalt Consulting Frontline Support Professional

2 weeks ago


London, Greater London, United Kingdom Cobalt Consulting (UK) Ltd Full time
Job Summary: We are seeking a highly skilled and motivated Office Receptionist to join our team at Cobalt Consulting (UK) Ltd. The successful candidate will provide exceptional front-of-house service and support to ensure the smooth running of our reception area.

Main Responsibilities:

  1. Manage incoming telephone calls efficiently and direct customers and stakeholders to the appropriate staff member.
  2. Raise repair jobs and ad-hoc purchase orders as required.
  3. Assist the building and facilities management team with administrative tasks as needed.
  4. Ensure the accuracy and timeliness of CRM database information.
  5. Build and maintain strong relationships with clients, occupiers, guests, and stakeholders.
  6. Proficiently use Microsoft Office software, including Word, PowerPoint, and Excel.
  7. Work independently with minimal supervision and demonstrate a reliable and enthusiastic attitude towards the company's brand and image.
  8. Exhibit a professional and friendly manner in all interactions, both in person and over the phone.

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