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Service Delivery Coordinator

2 months ago

Leeds, Leeds, United Kingdom Arbor Education Full time

We are seeking a Service Delivery Coordinator to join our team at Arbor Education. This role offers a competitive salary of £23,000 and the opportunity to make a real difference in the world of education.

About the Role:

  • Salary: £23,000 per annum.
  • Location: Central Leeds & Lincoln Offices - Hybrid working.
  • Working Hours: 8am - 5pm Monday - Friday (no weekends or bank holidays).

Key Responsibilities:

  • Coordinate the delivery of services to our schools, ensuring that queries/complaints are resolved within service level agreements (SLAs).
  • Work closely with internal teams to identify and escalate any risks, promoting a culture of open communication and collaboration.
  • Contribute to the development of our platform and products, driving innovation and improvement.

Benefits:

  • A competitive salary of £23,000 per annum.
  • A comprehensive benefits package, including 32 days holiday (plus Bank Holidays), dedicated professional development training budget, and enhanced maternity and adoption leave.
  • Ongoing opportunities for growth and development, with a focus on employee wellbeing and mental health support.