Senior Product Experience Lead

1 week ago


London, Greater London, United Kingdom OPSWAT Full time

OPSWAT, a global leader in cybersecurity solutions, is seeking an experienced Senior Product Experience Lead to champion usability and enhance user experiences across its extensive product portfolio.

The ideal candidate will be a strategic leader dedicated to fostering a culture of usability, ensuring that OPSWAT's products are straightforward, consistent, and aligned with user needs.

About the Role

This pivotal position is responsible for developing and championing a comprehensive usability strategy that prioritizes ease-of-use and aligns with OPSWAT's business goals.

The Senior Product Experience Lead will work closely with cross-functional teams, including Product Management, Engineering, R&D, and Customer Success, to weave usability into every facet of product development.

  • Usability Leadership: Develop and implement a user-centered design approach that enhances overall product usability.
  • Cross-functional Collaboration: Foster strong relationships with stakeholders to ensure seamless communication and alignment.
  • Team Management: Lead, mentor, and grow a global team of UX designers, promoting creativity, collaboration, and professional development.
  • User-Centered Design: Direct the creation of user flows, wireframes, and prototypes that meet user requirements.
  • Continuous Improvement: Establish and monitor usability KPIs, driving enhancements through user feedback and rigorous testing.
  • Consistency Across Products: Ensure that all OPSWAT products maintain a unified and intuitive user experience.
About You

We're looking for a seasoned UX expert with 10+ years of experience in designing user-centered solutions. A background in leadership roles managing UX or usability teams is essential.

The ideal candidate will possess a deep understanding of usability principles and user psychology, as well as exceptional problem-solving skills and a data-driven approach to usability decisions.

A Bachelor's degree in design, HCI, Computer Science, or a related field is required, with a Master's degree preferred.

Eager to Learn More?

An estimated salary range for this position is $140,000 - $160,000 per year, depending on location and experience.



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