Senior Services and Development Lead

1 month ago


London, Greater London, United Kingdom Id Product Full time

Job Summary:

We are seeking a highly experienced Senior Services and Development Lead to join our team at the UK's leading stalking authority. The successful candidate will provide senior management and oversight of operational activity, ensuring maximum impact for our service.

Key Responsibilities:

  1. Providing effective senior management and oversight of operational activity
  2. Providing effective line management to managers and team leaders
  3. Supporting the Director to identify development opportunities and lead on implementations
  4. Providing oversight in all areas of service delivery, ensuring the service is delivered to the highest standard and best practice
  5. Responsible for managing multiple projects and ensuring service responsibilities, project deliverables, and reporting requirements are in line with the approved budget
  6. Developing strong relationships and working collaboratively with external agencies to ensure service users receive the best possible support
  7. Acting as the safeguarding lead for services and working alongside the Director to ensure the safety of staff and service users
  8. Supporting staff and volunteers with highly complex cases
  9. Supporting the delivery of stalking training
  10. Supporting the Director with funding bids

Essential Requirements:

  1. High level of VAWG knowledge and experience of working within VAWG services at a managerial level
  2. Senior management experience, including the line management of staff and volunteers, including target setting and delivering appraisals
  3. Experience implementing new services and implementing improvements to existing services
  4. Experience representing an organisation as a senior representative
  5. Experience delivering training courses and presenting materials
  6. Adaptable to change, a quick learner, and high level of energy, able to take full control of projects
  7. Enhanced DBS dated within the last 12 months/on the update service


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