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Employment Advisor

3 months ago

Enfield Town, Greater London, United Kingdom Maximus Full time

About the Role

We are seeking an experienced Employment Advisor to join our team at Maximus. As an Employment Advisor, you will play a vital role in helping individuals overcome barriers to employment and achieve their career goals.

Key Responsibilities

  • Manage a caseload of customers, providing coaching and guidance to help them prepare for interviews and job searching.
  • Conduct in-depth assessments to understand customers' circumstances, preferences, and barriers to progression.
  • Develop personalized action plans with sequenced interventions and development opportunities.
  • Collaborate with local specialist services to address specific issues, such as substance misuse, anger management, or debt advice.
  • Identify recruitment needs of employers and undertake tailored pre-screens and group assessments.
  • Co-produce effective in-work support plans with participants and employers.
  • Participate in continuous improvement activities to ensure excellent customer service.

Requirements

  • Customer-focused with a strong commitment to customer care.
  • Strong team player with a positive and flexible approach to work and colleagues.
  • Previous experience in a fast-paced, target-driven environment.
  • Fully IT literate in using Microsoft Office and modern digital technologies.
  • Strong communicator with creative problem-solving skills.
  • Able to plan and organize workload to meet targets and deadlines.

About Maximus

Maximus is a global organization that specializes in providing health and employment services to millions of people every year. We employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.