Beauty Counter Manager

2 weeks ago

Chester, Cheshire, United Kingdom Boots Full time
About the Role

We are seeking a highly motivated and experienced Beauty Counter Manager to join our team at Boots. As a Beauty Counter Manager, you will be responsible for leading a team of sales advisors and providing exceptional customer service to our customers.

Key Responsibilities
  • Team Leadership: Inspire and motivate your team to achieve and exceed sales targets through coaching and sharing constructive feedback.
  • Customer Service: Build great relationships with customers and colleagues, providing personalized consultations using the latest skincare, makeup, and beauty products.
  • Sales and Business Planning: Deliver sales targets by creating business plans and driving in-store promotions and No7 offers.
  • Product Knowledge: Complete our award-winning 12-month Skin School development program and stay up-to-date with the latest skincare and beauty trends.
  • Store Presentation: Ensure your counter is beautifully presented to showcase the range of No7 skincare and beauty products to our customers.
  • Brand Ambassador: Be an ambassador for the No7 brand across your store, promoting our products and services to customers.
Requirements
  • Passion for Beauty: A passion for makeup, skincare, and the No7 brand.
  • Leadership Experience: Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success, and ensures your team always feels supported and listened to.
  • Customer Service Skills: Outstanding customer service skills, with experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding.
  • Business Acumen: The ability to work with business plans, achieve sales targets, and review individual and team performance.
  • Continuous Learning: Enthusiasm for ongoing learning and development, expanding your skincare knowledge and service expertise.
What We Offer
  • Generous Employee Discount: A generous employee discount on our own brands and partner businesses.
  • Holiday Entitlement: Holiday entitlement that increases with length of service.
  • Discretionary Annual Bonus: A discretionary annual bonus scheme.
  • No7 Product Allocation: Your own quarterly allocation of No7 products for you to try out at home and further share your insights with your customers.
  • CIBTAC Certification: The opportunity to become a certified skin expert with our CIBTAC certification.
  • No7 Macmillan Beauty Advisor: The chance to support patients experiencing the visible effects of cancer treatment as a No7 Macmillan Beauty Advisor.
  • Retirement Savings Plan: A retirement savings plan.

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