IT Support Specialist

6 hours ago


Blackpool, Blackpool, United Kingdom CV-Library Full time

About the Role

We are seeking a skilled IT Support Analyst to provide on-site support to our school customers in the Blackpool area. As an IT Support Analyst, you will be responsible for providing technical assistance and guidance to teachers and pupils, as well as maintaining and troubleshooting IT systems.

  • Provide technical support both remotely and face-to-face to teachers and pupils.
  • Maintain and troubleshoot Windows Server, mobile device, and network infrastructure.
  • Provide hands-on advice and guidance to schools to help develop their IT networks.
  • Maintain a helpdesk facility to provide clients with feedback to tickets proactively and in a timely manner.

Salary

The salary range for this role is £23,000 - £30,000 per annum.

Requirements

To be successful in this role, you will need:

  • SCCM experience.
  • Windows Server, Windows 10 / 11 expertise.
  • Office 365 knowledge.
  • SIMS experience.
  • Jamf MDM / Lightspeed MDM skills.
  • DBS Clearance required.

What We Offer

We offer a competitive starting salary range, comprehensive training, and a friendly team environment.



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