Support Assistant

4 weeks ago


Hull, Kingston upon Hull, United Kingdom Riverside Full time

About the Role

We are seeking a dedicated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in the day-to-day running of our supported housing services, ensuring the safety and wellbeing of our customers.

Key Responsibilities

  • Support customers with day-to-day tasks and tenancy-related matters
  • Assist with the delivery of a range of personalized support and move-on plans
  • Work with customers to maintain a safe environment and report any repairs or health and safety concerns
  • Resolve difficult and challenging situations in a sensitive and informed way
  • Contribute to and maintain local partnerships to ensure availability of a holistic range of support for customers

Requirements

  • Experience of working with vulnerable client groups
  • Experience of delivering structured support in either housing or social care
  • Basic proficiency in Microsoft Office and willingness to learn specific IT systems used within Care and Support

What We Offer

  • Competitive pay and generous pension
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development, and technology

About Riverside

Riverside is a housing association with a difference, enhancing the everyday for all our customers. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK, and we need the best people on board to help us.

Our Values

We value diversity in all its forms and foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.



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