Director of Service Delivery

2 weeks ago

Wembley, United Kingdom Refuge Full time
Director of Service Delivery

Refuge is seeking a highly experienced and skilled Director of Service Delivery to lead our service delivery team. As a key member of our senior leadership team, you will be responsible for providing strategic leadership and direction to our service delivery operations.

Key Responsibilities:

  • Lead the development and implementation of service delivery strategies and plans
  • Provide guidance and support to service delivery teams to ensure high-quality services are delivered to survivors of domestic abuse
  • Collaborate with other departments to ensure effective service delivery and survivor engagement
  • Develop and maintain relationships with key stakeholders, including funders, partners, and community groups
  • Ensure compliance with relevant legislation and policies

Requirements:

  • Significant experience of leadership in the field of domestic abuse
  • Experience of running a large strategic business unit or department
  • Strong understanding of housing management and relevant legislation
  • Ability to influence and give professional advice to senior colleagues
  • Experience of leading and directing in crisis situations

What We Offer:

  • Competitive pay and reward package
  • Opportunity to grow and develop alongside hundreds of inspiring colleagues
  • Chance to make a meaningful difference in the lives of survivors of domestic abuse

Refuge is an Equal Opportunities Employer:

Refuge is committed to equality, diversity, and inclusion in the workplace. We welcome applications from all qualified candidates and are particularly interested in hearing from women who are underrepresented in leadership positions.

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