Fragrance Specialist

6 days ago

Welwyn Garden City, Hertfordshire, United Kingdom Jo Malone London Full time
Join the Jo Malone London Team as a Fragrance Specialist

At Jo Malone London, we're passionate about creating unique and elegant fragrances that evoke emotions and inspire the senses. As a Fragrance Specialist, you'll play a key role in delivering exceptional customer experiences and showcasing our luxurious scents to customers from around the world.

We're looking for a highly skilled and enthusiastic individual who is passionate about fragrance and customer service. As a Fragrance Specialist, you'll have the opportunity to develop your skills and knowledge in fragrance, while working in a dynamic and supportive team environment.

Key Responsibilities:

  • Provide exceptional customer service and ensure that every customer has a unique and inspirational in-store experience
  • Showcase our luxurious fragrances and products to customers, highlighting their unique features and benefits
  • Work collaboratively with the sales team to achieve sales targets and drive business growth
  • Stay up-to-date with the latest fragrance trends and product launches, and share your knowledge with customers and colleagues

What We Offer:

  • A competitive industry salary and commission scheme
  • Annual leave and family leave
  • Product discount and staff product concession monthly credit spend allowance
  • Mental health wellbeing initiatives, including the Unmind app and employee assistant programme
  • Benefits platform with exclusive discounts and offers
  • Extensive training and development opportunities

About Us:

At Jo Malone London, we're committed to creating a diverse and inclusive workplace that reflects the beauty of our fragrances. We believe that everyone deserves to feel confident and beautiful, and we're passionate about helping our customers achieve their beauty goals.

We're an equal opportunities employer and welcome applications from candidates of all backgrounds and experiences. If you're passionate about fragrance and customer service, and you're looking for a challenging and rewarding role, we'd love to hear from you.

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